Privacy Policy

Last Updated: January 17, 2026

1. Introduction

MeetDone ("we", "our", or "us") is operated by Thicle Sarl-S, a company registered in Luxembourg. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at meetdone.io.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you use MeetDone:

• Account Information: Email address, password (encrypted)
• Usage Data: Number of emails generated, timestamps, IP addresses
• Meeting Content: Meeting transcripts you paste (temporarily processed, not stored)
• Generated Emails: The last 10 emails you've generated (stored in your account)
• Payment Information: Processed through Stripe (we do not store credit card details)

2.2 Automatically Collected Information

• Browser type and version
• Device information
• Log data (access times, pages viewed)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To generate emails from your meeting transcripts
• Account Management: To create and manage your account
• Usage Tracking: To enforce free tier limits (3 emails/month) and paid tier features
• Communication: To send service updates, security alerts, and respond to inquiries
• Improvement: To analyze usage patterns and improve our service
• Legal Compliance: To comply with applicable laws and regulations

4. How We Share Your Information

4.1 Third-Party Service Providers

We share data with the following trusted third parties:

• Anthropic (Claude API): Meeting transcripts are sent to Anthropic's API to generate emails. We do not store your transcript in our database. Anthropic does not use API data for model training, but may retain it for up to 30 days per their API data retention policy.
• Stripe: Payment processing (they handle all payment card information)
• Vercel: Hosting infrastructure
• Neon (PostgreSQL): Database hosting (Frankfurt, Germany - EU region)
• Resend: Transactional email delivery (password resets, verification emails)

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Storage and Security

• Location: All data is stored in the European Union (Frankfurt, Germany)
• Encryption: Passwords are encrypted using industry-standard bcrypt hashing
• Access Control: Only authorized personnel have access to user data
• HTTPS: All data transmission is encrypted via SSL/TLS

6. Data Retention

• Account Data: Retained until you delete your account
• Email History: Last 10 generated emails stored until account deletion
• Usage Logs: Retained for 90 days
• Meeting Transcripts: Not stored after email generation (processed in real-time only)

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at info@meetdone.io

8. Cookies and Tracking

We use essential cookies to:

• Maintain your login session
• Remember your preferences (dark mode)
• Track usage for free tier limits

We do not use third-party advertising or tracking cookies.

9. Marketing Communications

We may send you:

• Service announcements (mandatory)
• Product updates (you can opt out)
• Security alerts (mandatory)

You can unsubscribe from marketing emails by clicking the "unsubscribe" link or contacting us.

10. Children's Privacy

MeetDone is not intended for users under 18 years of age. We do not knowingly collect data from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your data is primarily stored and processed within the European Union. If data is transferred outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. The "Last Updated" date at the top indicates when this policy was last revised.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: info@meetdone.io
• Company: Thicle Sarl-S
• Location: Luxembourg

14. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Contractual Necessity: To provide the service you've requested
• Consent: Where you've given explicit consent
• Legitimate Interests: To improve our service and prevent fraud
• Legal Obligation: To comply with applicable laws

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